Abstract：As an important part of smart government,smart government interaction platform is an important channel for the government to connect and communicate people's feelings and public opinions.Based on the survey data of Anhui smart government interaction platform,this paper analyzes and appraises its efficiency by using super efficiency DEA and Malmquist index.The results show that the overall efficiency of the smart government interaction platform rises first and then decreases,showing an S-shaped fluctuation,reflecting that the smart government interaction platform has experienced explosive growth to a small decline,presently showing a steady development trend.The explosive growth in the early stage may be due to the government's vigorous promotion and investment,and the decline in the late stage is due to the reduction of government investment.At present,the use habits of citizens are gradually developing steadily.Finally,the paper provides suggestions from two aspects of management and technology for the government to improve the development level of the smart government platform,which is of great significance to enhance the image of the government and promote the construction of the intelligent city.
张勇, 姜川. 智慧政务互动平台效率评测研究——以安徽省为例[J]. 中国科技论坛, 2020(5): 138-144.
Zhang Yong, Jiang Chuan. Research on Efficiency Evaluation of Smart Government Interaction Platform:A Case Study of Anhui Province. , 2020(5): 138-144.
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