基于制度作用机制的服务生态系统整合模型研究

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摘要制度在服务生态系统中起关键作用,是服务生态系统研究关注的焦点。现有研究并未打开服务生态系统中制度作用的黑箱。本文基于制度理论、综合服务主导逻辑和生态系统的研究视角,通过文献梳理和理论演绎构建服务生态系统中4个重要的制度作用机制,即基于初始制度的服务生态系统形成机制、基于共享制度的服务生态系统运行机制、基于外部情境刺激的参与者冲突机制、服务生态系统的制度化工作机制。将制度作用机制与服务生态系统发展阶段相结合,建立服务生态系统制度的整合模型,为服务生态系统的制度研究与实践提供参考。

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	辛本禄
	刘燕琪

关键词 ：服务生态系统, 制度, 作用机制, 整合模型

Abstract：Institutions play a key role in service ecosystem and are the focus of service ecosystem research.However,the existing research does not open the black box of the role of institutions in service ecosystem.Based on the institutional theory,integrated service-dominant logic and ecosystem research perspective,this paper constructs four important institutional mechanisms of service ecosystem through literature review and theoretical deduction:service ecosystem formation mechanism based on initial institutions,service ecosystem operation mechanism based on sharing institutions,the participant conflict mechanism based on external stimulus and the institutionalized working mechanism in the service ecosystem.Combining the institutional mechanism with the development stage of the service ecosystem,the paper established the integration model of service ecosystem and provides a reference for the study and practice of the institutions of the service ecosystem.

Key words： Service ecosystem Institution Mechanism Integration mode

收稿日期: 2020-03-05

PACS:

F270

基金资助:国家社会科学基金一般项目“东北振兴中企业家精神状况评价与激发路径研究”(20BJY107)。

通讯作者: 刘燕琪

作者简介: 辛本禄(1969-),男,吉林敦化人,教授、博士生导师,研究方向为服务管理。

引用本文:

辛本禄, 刘燕琪. 基于制度作用机制的服务生态系统整合模型研究[J]. 中国科技论坛, 2021(1): 136-146.
Xin Benlu, Liu Yanqi. Research on Service Ecosystem Integration Model Based on Institutional Mechanism. , 2021(1): 136-146.

链接本文:

http://www.zgkjlt.org.cn/CN/Y2021/I1/136

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